Conflict Management Free Course with Certificate
Conflict Management
Learn how to communicate effectively and resolve conflict with this Conflict Management Course.
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About this course
This free course is focused on helping you understand Conflict Management online. The course begins by defining conflict management and then discusses its types. You will understand the effects of conflicts and when the team must counter them. The course explains the causes of conflicts and the five approaches you can employ to manage them. It demonstrates the steps in a collaborative approach to tackle conflicts through examples. This free Conflict Management course inculcates conflict resolution skills in you, thereby making you essential and most valued in the organization with competency to reduce or even avoid destructive conflict.
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Course Outline
Frequently Asked Questions
Will I receive a certificate upon completing this free course?
Is this course free?
Will I get a certificate after completing this Conflict Management free course?
Yes, you will get a certificate of completion for Conflict Management after completing all the modules and cracking the assessment. The assessment tests your knowledge of the subject and badges your skills.
How much does this Conflict Management course cost?
It is an entirely free course from Great Learning Academy. Anyone interested in learning the basics of Conflict Management can get started with this course.
Is there any limit on how many times I can take this free course?
Once you enroll in the Conflict Management course, you have lifetime access to it. So, you can log in anytime and learn it for free online.
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Conflict Management Course
Conflict Management is an important skill in the workplace. Understanding the sources, the different types of conflict, and the various approaches to conflict management are essential. One way to better understand conflict management is to take a free conflict management course.
The free course will cover the following topics:
What is Conflict?
Conflict is a natural part of every organization, and it is essential to understand the different types of conflict, how it affects people, and how to manage them effectively.
Different Types of Conflict
Conflict can be divided into two broad categories: interpersonal and intrapersonal. Interpersonal conflict is between two or more people, while intrapersonal conflict is within an individual. It is essential to recognize the employees' differences and understand how to manage them correctly.
Effects of Conflict
Conflict can affect individuals in different ways, depending on how it is managed. Conflict can be constructive, helping to resolve and improve relationships, or destructive, leading to broken relationships and escalating tensions. It is essential to recognize the potential effects of conflict and to take steps to manage it effectively.
When Should You Intervene in a Conflict?
Recognizing when a conflict escalates to the point where intervention is necessary is essential. Intervention should only be done when it is safe and appropriate. It is essential to know the potential consequences of intervening in a conflict and to assess the risks before doing so.
Important Conflict Resolution Skills
Conflict resolution skills are essential for managing conflicts effectively. These skills include active listening, communication, problem-solving, negotiation, and mediation. Understanding how to use these skills to resolve conflicts and improve relationships is essential.
Causes of Conflict
Conflict can arise from various sources, including miscommunication, power imbalances, and competing interests. It is essential to understand the different causes of conflict to prevent it from escalating.
Five Approaches to Conflict Management
There are five main approaches to conflict management: collaboration, compromise, avoidance, accommodation, and confrontation. It is essential to understand the different approaches and assess which is the most appropriate for the situation.
This free course on conflict management will provide you with a certificate upon completion. This certificate will demonstrate your knowledge of the various aspects of conflict management and provide employers with evidence of your commitment to professional development.