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NLP Customer Experience
4.52
Intermediate level
1.5 learning hrs
Instructor:
Ms. Sowmya Vivek
Modules updated 07/2025
About this course
In this Digitally dominated world, the power of the customer to influence the brand's value and image has exponentially grown. To address this decentralization, companies across the globe have given huge emphasis to increasing their customer engagement through digital platforms. So this course helps you understand the customer engagement cycle through Social media analytics and NLP. This allows you to deeply understand the emotional connection between a customer and a brand, also the degree and depth of brand-focused interactions a customer chooses to perform.
Check out our Top Courses in Artificial Intelligence Today.
Course outline
What is NLP?
In this module, you will get introduced to NLP and its various popular examples. You will go through the roadmap to learn NLP and understand the implementation of the technique through Python.
Agenda
What is Customer Engagement?
Customer Engagement lifecycle
NLP and Social media analytics approach
Revenue growth by NLP
Customer Experience
Customer Loyalty
FAQ's on NLP
Get access to the complete curriculum once you enrol in the course
4.52
Our course instructor
Ms. Sowmya Vivek
Independent Consultant, Visiting Faculty
Artificial Intelligence Expert
Frequently Asked Questions
Will I receive a certificate upon completing this free course?
Is this course free?
Will I get a certificate after completing this NLP Customer Experience free course?
Yes, you will get a certificate of completion for NLP Customer Experience after completing all the modules and cracking the assessment. The assessment tests your knowledge of the subject and badges your skills.
How much does this NLP Customer Experience course cost?
It is an entirely free course from Great Learning Academy. Anyone interested in learning the basics of NLP Customer Experience can get started with this course.
Is there any limit on how many times I can take this free course?
Once you enroll in the NLP Customer Experience course, you have lifetime access to it. So, you can log in anytime and learn it for free online.
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